65+ Years Of Expertise

Full Traceability & Documentation

24-hour Design Solutions

Technical Support

24/7 Support, When You Need Us the Most

At Toolrite, we know that even the most advanced systems require dedicated support. That’s where our technical support services can help. We provide comprehensive, effective and ongoing assistance to keep your operations running. Whether you require on-site troubleshooting, emergency repairs, or expert advice, we are here to deliver solutions when you need them most.

Contact us today for fast, reliable and expert technical support.

Complete Technical Support Services to Keep You Moving

At Toolrite, we understand how important your production line is to your operations – which is why we’re here to provide technical support to prevent downtime, enhance productivity and ensure long-term operational efficiency. Our dedicated support team is available 24/7 and offers:

24/7 Availability

We know that equipment and machinery breakdowns can happen at any time, which is why we’re on hand, day or night, to resolve issues quickly.

On-Site Support

Our experienced engineers can visit your premises to carry out detailed inspections, troubleshooting and effective repair work.

Remote Support

When issues can be addressed faster over the phone, our specialists provide real-time guidance to get your line operational again.

Post-Design Assistance

From small amendments to full tooling advice, we stay with you well beyond the design and installation phase.

From repairs to over-the-phone advice, we take pride in honest, reliable and expert technical support. Contact us today for more information.

3 Simple Steps | Technical Support, Tailored To You

1

Initial Consultation

Contact us to discuss your needs. We’ll discuss your goals, production environment and machine requirements. Then, we’ll provide you with a tailored quote.

2

Diagnosis

We will investigate the issue, drawing on years of tooling and packaging experience. We will either guide you through the process or dispatch an engineer for on-site support.

3

Ongoing Support

Our work doesn’t end once your issue is resolved. We provide ongoing advice on preventative maintenance and other ongoing support to ensure your line performs.

FAQs

What industries do you serve?

We primarily serve the pharmaceutical, healthcare and consumer goods industries, but can adapt our services to any sector requiring precision tooling and parts. Contact us for more information.

What industries do you serve?

We primarily serve the pharmaceutical, healthcare and consumer goods industries, but can adapt our services to any sector requiring precision tooling and parts. Contact us for more information.

How long does the process take?

We can complete projects within 24 hours. Full completion times will vary depending on project complexity and client feedback. However we always work to meet the clients needs and provide accurate completion times for their planning.

Are your repairs compliant with industry regulations?

Absolutely. All our services adhere to all relevant regulatory guidelines and come with full, traceable documentation.

Is there ongoing support after the design phase?

Yes. We provide full post-design support, from minor amendments to full redesigns for tooling and machines.

Do you offer traceability on all projects?

Yes. Every project can include full traceability and change control documentation. For new clients, we will agree your desired outcome before commencing any works.

Can you work with any OEM machine brands?

Yes, we design tooling for all major OEMs and can tailor parts to fit any make or model of packaging equipment.

Do you offer on-site support?

Yes, our engineers can provide on-site support, ensuring a smooth integration of new tooling into your production line or overcoming ongoing issues requiring CI works.

Why work with Toolrite?

65+ Years Of Expertise

Established in 1959, Toolrite has been providing trusted blister packaging services for over 65 years.

Fast Turnaround

With a 24-hour turnaround, we can help your project move from concept to completion without delay.

Total Transparency

From concept to final delivery, we maintain clear communication and full traceability.

Ready to keep your production line running at its best?

Whether you require an urgent repair, advice, or long-term technical care, we are here to deliver solutions tailored to your operation. Contact us today to discuss your requirements, and let’s bring your next idea to life.

Toolrite Limited
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